MercatIQ

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FAQ

1.Product Purpose & Fit

What exactly does this tool do?

MercatIQ is a SaaS platform that helps individuals and organizations make smarter buying decisions by comparing suppliers, products, and services side-by-side, providing detailed information, and streamlining sourcing projects. It serves as a unified hub for purchase research, vendor evaluation, and decision-making.

What exactly does this tool do?

How is this different from [competitor/product I already use]?

MercatIQ uniquely combines verified supplier ratings, real-time comparison features, sourcing project management, and seamless integration options, meaning faster, smarter, more transparent decisions.

How is this different from [competitor/product I already use]?

Is this version fully functional or still in testing?

This is an Early Access/Beta, meaning core comparison, sourcing, and collaboration features are live and real. Some advanced features or integrations are in progress.

Is this version fully functional or still in testing?

This is an Early Access/Beta, meaning core comparison, sourcing, and collaboration features are live and real. Some advanced features or integrations are in progress.

Is this version fully functional or still in testing?

This is an Early Access/Beta, meaning core comparison, sourcing, and collaboration features are live and real. Some advanced features or integrations are in progress.

Is this version fully functional or still in testing?

This is an Early Access/Beta, meaning core comparison, sourcing, and collaboration features are live and real. Some advanced features or integrations are in progress.

What’s your vision for the product, where is it headed?

MercatIQ aims to be the definitive sourcing and buying intelligence platform for both individuals and businesses, expanding to deeper analytics, automation, more integrations, and AI-driven smart recommendations.

What’s your vision for the product, where is it headed?

Who is this best suited for?

Early users include individual shoppers, startup founders, SMB leaders, non-procurement managers (IT, HR, Ops), and anyone needing to research high-value purchases or vendors.

Who is this best suited for?

Early users include individual shoppers, startup founders, SMB leaders, non-procurement managers (IT, HR, Ops), and anyone needing to research high-value purchases or vendors.

Who is this best suited for?

Early users include individual shoppers, startup founders, SMB leaders, non-procurement managers (IT, HR, Ops), and anyone needing to research high-value purchases or vendors.

Who is this best suited for?

Early users include individual shoppers, startup founders, SMB leaders, non-procurement managers (IT, HR, Ops), and anyone needing to research high-value purchases or vendors.

Can I use it for [specific use case]?

MercatIQ works for evaluating software, professional services, suppliers, hardware, and more. If your use case involves comparison, sourcing, or B2B/B2C buying, MercatIQ is likely a fit. If unsure, reach out for guidance, we are eager to hear you and help!

Can I use it for [specific use case]?

Does it integrate with [tool they already use]?

Integrations are in progress. More will be added based on user demand, suggest your priority tools. Get in touch with us as we want to hear your needs!

Does it integrate with [tool they already use]?

Integrations are in progress. More will be added based on user demand, suggest your priority tools. Get in touch with us as we want to hear your needs!

Does it integrate with [tool they already use]?

Integrations are in progress. More will be added based on user demand, suggest your priority tools. Get in touch with us as we want to hear your needs!

Does it integrate with [tool they already use]?

Integrations are in progress. More will be added based on user demand, suggest your priority tools. Get in touch with us as we want to hear your needs!

2. Access, Setup & Technical Details

How do I get access to the beta?

When will my invite be activated?

Immediately once you enter your email you will receive a magic link registration.

When will my invite be activated?

Immediately once you enter your email you will receive a magic link registration.

When will my invite be activated?

Immediately once you enter your email you will receive a magic link registration.

When will my invite be activated?

Immediately once you enter your email you will receive a magic link registration.

Is there a limit on the number of projects/files/users I can have?

Early Access includes generous limits of up to 5 projects, with potential for more if you give feedback. Limits are subject to change post-launch.

Is there a limit on the number of projects/files/users I can have?

Early Access includes generous limits of up to 5 projects, with potential for more if you give feedback. Limits are subject to change post-launch.

Is there a limit on the number of projects/files/users I can have?

Early Access includes generous limits of up to 5 projects, with potential for more if you give feedback. Limits are subject to change post-launch.

Is there a limit on the number of projects/files/users I can have?

Early Access includes generous limits of up to 5 projects, with potential for more if you give feedback. Limits are subject to change post-launch.

What’s included in early access, are there missing features?

All core functions such as comparison are included. We are adding features and improvements daily so you will receive new features as soon as we launch them. The Early Access provides the full functionality of the platform to you.

What’s included in early access, are there missing features?

Can I import my existing data/files?

Not as of yet, however once it is available we will announce it.

Can I import my existing data/files?

Not as of yet, however once it is available we will announce it.

Can I import my existing data/files?

Not as of yet, however once it is available we will announce it.

Can I import my existing data/files?

Not as of yet, however once it is available we will announce it.

Is my data safe?

Yes. Data is encrypted, stored on secure cloud servers, and access is restricted. We comply with GDPR/CCPA. See our Privacy Policy for details.

Is my data safe?

Yes. Data is encrypted, stored on secure cloud servers, and access is restricted. We comply with GDPR/CCPA. See our Privacy Policy for details.

Is my data safe?

Yes. Data is encrypted, stored on secure cloud servers, and access is restricted. We comply with GDPR/CCPA. See our Privacy Policy for details.

Is my data safe?

Yes. Data is encrypted, stored on secure cloud servers, and access is restricted. We comply with GDPR/CCPA. See our Privacy Policy for details.

Will I lose my work when the product goes public?

No, your projects and data carry over seamlessly.

Will I lose my work when the product goes public?

No, your projects and data carry over seamlessly.

Will I lose my work when the product goes public?

No, your projects and data carry over seamlessly.

Will I lose my work when the product goes public?

No, your projects and data carry over seamlessly.

Can I invite teammates?

Yes! You can invite teammates, however the team functionality is not yet production ready, but get them onboard, once we launch the team functionality you will be able to group in teams.

Can I invite teammates?

Yes! You can invite teammates, however the team functionality is not yet production ready, but get them onboard, once we launch the team functionality you will be able to group in teams.

Can I invite teammates?

Yes! You can invite teammates, however the team functionality is not yet production ready, but get them onboard, once we launch the team functionality you will be able to group in teams.

Can I invite teammates?

Yes! You can invite teammates, however the team functionality is not yet production ready, but get them onboard, once we launch the team functionality you will be able to group in teams.

What are the system requirements / browser limitations?

Works on modern browsers (Chrome, Edge, Safari, Firefox); optimal on desktop. No specific OS requirements; mobile web experience is improving.

What are the system requirements / browser limitations?

Works on modern browsers (Chrome, Edge, Safari, Firefox); optimal on desktop. No specific OS requirements; mobile web experience is improving.

What are the system requirements / browser limitations?

Works on modern browsers (Chrome, Edge, Safari, Firefox); optimal on desktop. No specific OS requirements; mobile web experience is improving.

What are the system requirements / browser limitations?

Works on modern browsers (Chrome, Edge, Safari, Firefox); optimal on desktop. No specific OS requirements; mobile web experience is improving.

3. Pricing, Upgrades & Future Plans

Is it free during early access?

Yes, Early Access is free.

Is it free during early access?

Yes, Early Access is free.

Is it free during early access?

Yes, Early Access is free.

Is it free during early access?

Yes, Early Access is free.

Will I have to pay later?

When MercatIQ officially launches, paid tiers will become available. You’ll receive advance notice.

Will I have to pay later?

When MercatIQ officially launches, paid tiers will become available. You’ll receive advance notice.

Will I have to pay later?

When MercatIQ officially launches, paid tiers will become available. You’ll receive advance notice.

Will I have to pay later?

When MercatIQ officially launches, paid tiers will become available. You’ll receive advance notice.

Do early access users get a discount or lifetime offer?

Founding users may qualify for exclusive discounts. Details will be emailed before launch.

Do early access users get a discount or lifetime offer?

Founding users may qualify for exclusive discounts. Details will be emailed before launch.

Do early access users get a discount or lifetime offer?

Founding users may qualify for exclusive discounts. Details will be emailed before launch.

Do early access users get a discount or lifetime offer?

Founding users may qualify for exclusive discounts. Details will be emailed before launch.

Will my data and projects carry over to the paid version?

Yes, everything you’ve built/imported during Early Access will transition with your account.

Will my data and projects carry over to the paid version?

Yes, everything you’ve built/imported during Early Access will transition with your account.

Will my data and projects carry over to the paid version?

Yes, everything you’ve built/imported during Early Access will transition with your account.

Will my data and projects carry over to the paid version?

Yes, everything you’ve built/imported during Early Access will transition with your account.

What will pricing look like after launch?

Pricing will be competitive, with a free tier, affordable plans for individuals and startups, and advanced tiers for teams/businesses. Details published before the full launch.

What will pricing look like after launch?

Pricing will be competitive, with a free tier, affordable plans for individuals and startups, and advanced tiers for teams/businesses. Details published before the full launch.

What will pricing look like after launch?

Pricing will be competitive, with a free tier, affordable plans for individuals and startups, and advanced tiers for teams/businesses. Details published before the full launch.

What will pricing look like after launch?

Pricing will be competitive, with a free tier, affordable plans for individuals and startups, and advanced tiers for teams/businesses. Details published before the full launch.

Will there be a free plan?

Yes, a free plan will remain after launch. Feature limitations may apply.

Will there be a free plan?

Yes, a free plan will remain after launch. Feature limitations may apply.

Will there be a free plan?

Yes, a free plan will remain after launch. Feature limitations may apply.

Will there be a free plan?

Yes, a free plan will remain after launch. Feature limitations may apply.

4. Features, Bugs & Feedback

Where can I report bugs or suggest features?

Via the in-app feedback widget, email (support@MercatIQ.com) on or our public feedback page: https://feedback.MercatIQ.com/

Where can I report bugs or suggest features?

Via the in-app feedback widget, email (support@MercatIQ.com) on or our public feedback page: https://feedback.MercatIQ.com/

Where can I report bugs or suggest features?

Via the in-app feedback widget, email (support@MercatIQ.com) on or our public feedback page: https://feedback.MercatIQ.com/

Where can I report bugs or suggest features?

Via the in-app feedback widget, email (support@MercatIQ.com) on or our public feedback page: https://feedback.MercatIQ.com/

How fast do you fix reported issues?

Bugs are prioritized by impact. Critical errors are often fixed immediately; other feedback goes into regular releases.

How fast do you fix reported issues?

Bugs are prioritized by impact. Critical errors are often fixed immediately; other feedback goes into regular releases.

How fast do you fix reported issues?

Bugs are prioritized by impact. Critical errors are often fixed immediately; other feedback goes into regular releases.

How fast do you fix reported issues?

Bugs are prioritized by impact. Critical errors are often fixed immediately; other feedback goes into regular releases.

What’s currently being worked on?

We will publish a roadmap soon.

What’s currently being worked on?

We will publish a roadmap soon.

What’s currently being worked on?

We will publish a roadmap soon.

What’s currently being worked on?

We will publish a roadmap soon.

Can I see the roadmap?

Once we publish it you can view it here: https://feedback.MercatIQ.com/roadmap

Can I see the roadmap?

Once we publish it you can view it here: https://feedback.MercatIQ.com/roadmap

Can I see the roadmap?

Once we publish it you can view it here: https://feedback.MercatIQ.com/roadmap

Can I see the roadmap?

Once we publish it you can view it here: https://feedback.MercatIQ.com/roadmap

Do you have a changelog or updates page?

We will publish regular changelogs here: https://feedback.MercatIQ.com/changelog

Do you have a changelog or updates page?

We will publish regular changelogs here: https://feedback.MercatIQ.com/changelog

Do you have a changelog or updates page?

We will publish regular changelogs here: https://feedback.MercatIQ.com/changelog

Do you have a changelog or updates page?

We will publish regular changelogs here: https://feedback.MercatIQ.com/changelog

Can I test upcoming features before others?

Beta testers are occasionally invited to test experimental features, this will be available once the product is fully launched.

Can I test upcoming features before others?

Beta testers are occasionally invited to test experimental features, this will be available once the product is fully launched.

Can I test upcoming features before others?

Beta testers are occasionally invited to test experimental features, this will be available once the product is fully launched.

Can I test upcoming features before others?

Beta testers are occasionally invited to test experimental features, this will be available once the product is fully launched.

Will you notify us when new features are added?

Yes, major features are announced via email, blog, and in-app notices.

Will you notify us when new features are added?

Yes, major features are announced via email, blog, and in-app notices.

Will you notify us when new features are added?

Yes, major features are announced via email, blog, and in-app notices.

Will you notify us when new features are added?

Yes, major features are announced via email, blog, and in-app notices.

5. Communication & Support

Who do I contact if something breaks?

Use in-app chat or email us at support@MercatIQ.com.

Who do I contact if something breaks?

Use in-app chat or email us at support@MercatIQ.com.

Who do I contact if something breaks?

Use in-app chat or email us at support@MercatIQ.com.

Who do I contact if something breaks?

Use in-app chat or email us at support@MercatIQ.com.

Will someone onboard me personally?

Early users can book a 1:1 onboarding call; otherwise, in-app guides and email tutorials are provided.

Will someone onboard me personally?

Early users can book a 1:1 onboarding call; otherwise, in-app guides and email tutorials are provided.

Will someone onboard me personally?

Early users can book a 1:1 onboarding call; otherwise, in-app guides and email tutorials are provided.

Will someone onboard me personally?

Early users can book a 1:1 onboarding call; otherwise, in-app guides and email tutorials are provided.

How often do you send updates?

Product and company updates go out monthly, with feature/news emails more often if you opt in.

How often do you send updates?

Product and company updates go out monthly, with feature/news emails more often if you opt in.

How often do you send updates?

Product and company updates go out monthly, with feature/news emails more often if you opt in.

How often do you send updates?

Product and company updates go out monthly, with feature/news emails more often if you opt in.

Are you looking for feedback via calls or surveys?

Absolutely! We schedule feedback calls and surveys. Look for invites or reach out to participate.

Are you looking for feedback via calls or surveys?

Absolutely! We schedule feedback calls and surveys. Look for invites or reach out to participate.

Are you looking for feedback via calls or surveys?

Absolutely! We schedule feedback calls and surveys. Look for invites or reach out to participate.

Are you looking for feedback via calls or surveys?

Absolutely! We schedule feedback calls and surveys. Look for invites or reach out to participate.

Where can I follow product updates?

6. Trust & Transparency

Who’s building this?

MercatIQ is created by an experienced team, with a mission to make sourcing and buying radically better for all.

Who’s building this?

MercatIQ is created by an experienced team, with a mission to make sourcing and buying radically better for all.

Who’s building this?

MercatIQ is created by an experienced team, with a mission to make sourcing and buying radically better for all.

Who’s building this?

MercatIQ is created by an experienced team, with a mission to make sourcing and buying radically better for all.

Is this part of an existing company or a new startup?

MercatIQ is an independent, venture-backed startup.

Is this part of an existing company or a new startup?

MercatIQ is an independent, venture-backed startup.

Is this part of an existing company or a new startup?

MercatIQ is an independent, venture-backed startup.

Is this part of an existing company or a new startup?

MercatIQ is an independent, venture-backed startup.

Is my information private during testing?

Yes, strict privacy and security policies apply even in beta. No data is shared or sold.

Is my information private during testing?

Yes, strict privacy and security policies apply even in beta. No data is shared or sold.

Is my information private during testing?

Yes, strict privacy and security policies apply even in beta. No data is shared or sold.

Is my information private during testing?

Yes, strict privacy and security policies apply even in beta. No data is shared or sold.

How long will early access last?

1-3 months. We’ll inform you before major changes.

How long will early access last?

1-3 months. We’ll inform you before major changes.

How long will early access last?

1-3 months. We’ll inform you before major changes.

How long will early access last?

1-3 months. We’ll inform you before major changes.

What happens if the product shuts down?

You’ll receive advance notice, guidance to export your data, and, if applicable, priority for migration to future projects.

What happens if the product shuts down?

You’ll receive advance notice, guidance to export your data, and, if applicable, priority for migration to future projects.

What happens if the product shuts down?

You’ll receive advance notice, guidance to export your data, and, if applicable, priority for migration to future projects.

What happens if the product shuts down?

You’ll receive advance notice, guidance to export your data, and, if applicable, priority for migration to future projects.

Bonus: “Influencer” & Power User Questions

Are you tracking feedback somewhere public (like a roadmap or GitHub board)?

Yes, check our public roadmap and upvote/change requests: https://feedback.mercatiq.com/roadmap

Are you tracking feedback somewhere public (like a roadmap or GitHub board)?

Yes, check our public roadmap and upvote/change requests: https://feedback.mercatiq.com/roadmap

Are you tracking feedback somewhere public (like a roadmap or GitHub board)?

Yes, check our public roadmap and upvote/change requests: https://feedback.mercatiq.com/roadmap

Are you tracking feedback somewhere public (like a roadmap or GitHub board)?

Yes, check our public roadmap and upvote/change requests: https://feedback.mercatiq.com/roadmap

What’s your tech stack?

MercatIQ is built with React, Node.js, and uses secure cloud infrastructure. More stack details available on request.

What’s your tech stack?

MercatIQ is built with React, Node.js, and uses secure cloud infrastructure. More stack details available on request.

What’s your tech stack?

MercatIQ is built with React, Node.js, and uses secure cloud infrastructure. More stack details available on request.

What’s your tech stack?

MercatIQ is built with React, Node.js, and uses secure cloud infrastructure. More stack details available on request.

Do you plan to open an API?

Yes, we have a plan for an API, get in touch to influence endpoints or get early access.

Do you plan to open an API?

Yes, we have a plan for an API, get in touch to influence endpoints or get early access.

Do you plan to open an API?

Yes, we have a plan for an API, get in touch to influence endpoints or get early access.

Do you plan to open an API?

Yes, we have a plan for an API, get in touch to influence endpoints or get early access.

Are you planning integrations with Figma / Zapier / Webflow / Notion?

Yes! These integrations are on our roadmap, let us know which matters most for you.

Are you planning integrations with Figma / Zapier / Webflow / Notion?

Yes! These integrations are on our roadmap, let us know which matters most for you.

Are you planning integrations with Figma / Zapier / Webflow / Notion?

Yes! These integrations are on our roadmap, let us know which matters most for you.

Are you planning integrations with Figma / Zapier / Webflow / Notion?

Yes! These integrations are on our roadmap, let us know which matters most for you.

Can I talk to you about our use case?

Absolutely, drop us an email at: contact@mercatiq.com

Can I talk to you about our use case?

Absolutely, drop us an email at: contact@mercatiq.com

Can I talk to you about our use case?

Absolutely, drop us an email at: contact@mercatiq.com

Can I talk to you about our use case?

Absolutely, drop us an email at: contact@mercatiq.com

Join us

Our platform gives YOU the power to make better decisions, thanks to advanced analytics and a vast supplier network. Decision making is easier, by compare offers/items/suppliers/etc. faster, and gaining full visibility for every sourcing project.

Join us

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